Dynamics GP Support From a Team That Actually Knows the System
33 years of Dynamics GP experience. Direct access to senior consultants. Annual support contracts that bundle hosting and expertise into one relationship.
- Dynamics GP Since 1993
- 80 Years Combined GP Expertise
- No Ticket Queues
- Annual Support Contracts
- GP Support Committed Through 2036
Argus Consulting Group provides dedicated Microsoft Dynamics GP support for companies that need direct access to senior GP consultants, not ticket queues or junior techs.
With 33 years of GP experience and 80 years combined across the team, Argus handles system configuration, custom SSRS reporting, integrations, upgrades, and month-end close support through annual evergreen contracts that bundle hosting and expertise into one relationship. Headquartered in Pasadena, California, Argus supports GP clients nationwide.
GP Support is part of Argus’s full Dynamics GP practice. For the complete picture of what Argus does across accounting and financial systems, see Solutions.
The Support Problem Most GP Users Are Dealing With
If you’re looking for Dynamics GP support, you’ve probably already been through at least one of these:
Your original GP partner retired or got acquired.
The firm that set up your system fifteen years ago is gone. You’ve been managing on your own, calling whoever answers, and hoping the person on the other end has actually worked with GP before.
Or you’re with a large Microsoft partner that routes you through a ticket queue.
You submit a request. You wait. Someone calls back — usually someone who’s never seen your system. You spend half the call explaining your configuration before they even start working on the problem. The bill arrives. The problem may or may not be fixed.
Or you’re getting told to migrate to Business Central every time you call for help.
You called about a reporting issue. What you got back was a pitch to replace your entire system. That’s not support. That’s a sales call.
What Argus does instead.
Argus Consulting Group provides dedicated Dynamics GP support from senior consultants who’ve been working with the platform since 1993. When you call, you talk to someone who already knows GP — deeply — and who can solve the problem without needing a three-hour orientation on your system.
What Argus Dynamics GP Support Includes
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Direct access to senior GP consultants
No ticket queues. No junior techs Googling the answer while you wait. When you call Argus, you talk to a consultant with deep Dynamics GP experience — someone who’s seen your type of problem across hundreds of implementations and already knows how to fix it.
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GP system configuration and optimization
Most Dynamics GP users are only running about 30% of what the platform can do. We identify what you’re not using — electronic reconciliation, workflow automation, AP automation, advanced reporting — and configure it. Clients routinely go from 100 hours per month on a task down to 20.
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Custom SSRS reporting
The reports that come out of GP aren’t always the reports your team needs. We build custom SSRS reports that give your controllers, CFOs, and finance teams the data they need without calling support every time they need a number.
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Custom integrations
Bill.com. Payroll systems. HR platforms. Expense management. Warehouse and inventory tools. If your business runs a system that needs to talk to Dynamics GP, we build the integration and maintain it.
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System upgrades and version management
Keeping GP current means staying on supported versions, applying service packs, and making sure customizations don’t break during upgrades. We handle all of it — including testing your environment before anything goes live.
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User training and documentation
Your team should be able to run day-to-day GP operations without calling support for every question. We train your users, document your configurations, and make sure you’re not one resignation away from an operational crisis.
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Month-end and year-end close support
When month-end close goes sideways — data doesn’t match, reports won’t reconcile, something broke in the GL — you need someone who can diagnose it fast. Not next Tuesday. Not after three escalations. Now.
Annual Support Contracts — One Team, One Relationship
Argus GP support is structured around annual evergreen contracts that bundle support and hosting into one relationship. No hourly guessing. No surprise invoices. One team that knows your system, available when you need them.
What the annual contract includes:
- End user support — your team calls Argus directly when they have GP questions or issues
- System upgrades — version management, service packs, testing
- Custom reporting — new reports, report modifications, SSRS builds
- Integration maintenance — keeping your connected systems running
- GP cloud hosting (if bundled) — secure hosting managed by the same team that supports your GP system
- Priority response — annual contract clients don’t wait in line
Annual contracts typically run $50K to $150K depending on your environment, number of users, and whether hosting is bundled. The optimization alone usually pays for the contract in the first six months through hours saved.
GP Support Through 2036
When you sign an annual contract with Argus, you’re signing with a partner that has committed to supporting Dynamics GP through 2036 — seven years beyond Microsoft’s end-of-life date. Your support doesn’t expire when Microsoft’s does.
Microsoft Great Plains Support — Same System, Same Expertise
If you’ve been searching for Microsoft Great Plains support or Great Plains consulting, you’re in the right place. Dynamics GP is the current name for what was originally Great Plains Dynamics, and Argus has been supporting it under every name it’s had since 1993.
Whether your system still says Great Plains on the login screen or you’re running the latest version of Dynamics GP, the expertise is the same. We’ve supported every version, every module, and every configuration across three decades of the platform’s evolution.
Who Argus GP Support Is Built For
Companies running Dynamics GP. Companies without large IT departments who need a dedicated GP expert on call. Companies with IT departments that don’t want to be Dynamics GP specialists.
You’re a fit for Argus GP support if:
- Your original GP partner retired, was acquired, or stopped supporting the platform
- You’re paying a large firm for GP support but not getting the expertise you need
- Your team is only using 30% of GP and you know there’s more it could do
- You’re the single point of failure — the only person who knows how GP works at your company
- You want honest advice on GP without being pushed toward a migration you’re not ready for
- You need a partner who returns calls, knows your system, and solves problems quickly
Industries we support:
- Healthcare & Behavioral Health
- Nonprofit & Ministries
- Manufacturing & Distribution
- Retail & E-Commerce
- Financial Services
- Oil & Energy
- Media & Entertainment
- Government & Public Sector
Why Companies Stay With Argus for GP Support
Of Dynamics GP experience.
Argus has been supporting GP since 1993 — longer than most partners have been in business. That’s not a marketing number. That’s 33 years of solving the problems you’re calling about.
Of combined expertise across the team.
Every consultant on the Argus team has deep GP experience. When you call, you get someone who’s already worked with your modules, your industry, your type of configuration. Not someone learning on your dime.
“100 hours per month down to 20.”
That’s a real number from a real client engagement. GP optimization reduced a monthly task from 100 hours to 20 — an 80% reduction in labor cost. That’s what happens when someone with 33 years of GP experience actually configures your system.
Clients who stay.
Argus clients are on annual evergreen contracts. They renew because the work delivers. As Stephen puts it: “If they care about the quality of the work, they stay.”
Named clients
- CPE HR
- Sigue Corporation
- Shakey’s Pizza
- Manufacturers Bank
- WellStreet Urgent Care
- Ray’s Boat House
- Dedicated Building Services
How Argus Compares to Other Dynamics GP Support Options
| Argus Consulting Group | Large Microsoft Partners (100+ employees) | GP-Only Boutique Shops | |
|---|---|---|---|
| Who answers when you call | Senior GP consultant who knows your system | Whoever’s available — often a junior tech | Usually the founder or one other person |
| GP expertise depth | 80 years combined, 33 years as a firm | Spread across GP, NAV, D365, CRM, and other platforms | Deep on GP, but limited team capacity |
| BC migration capability | Yes — same team handles GP support and BC migration | Yes — but they push migration over support | No — GP only. No migration path. |
| Cloud hosting | Yes — bundled with support contracts | Sometimes — usually a separate team | Varies — often no hosting offering |
| Pricing model | Annual contract — predictable cost | Hourly billing — costs add up | Project-based or hourly |
| GP commitment | Supporting GP since 1993. Committed through 2036. | Actively shifting to D365 / Business Central | Committed to GP, but no plan for 2029+ |
Dynamics GP Support Questions
How quickly does Argus respond to support requests?
Annual contract clients get priority response. For critical issues — month-end close problems, data integrity, system outages — we respond the same day, typically within hours. Routine requests are handled within one business day.
What versions of Dynamics GP does Argus support?
All of them. We’ve supported every version from Great Plains Dynamics through the current release of Dynamics GP. If you’re running an older version, we can support it as-is or help you upgrade to a current version. Microsoft’s Dynamics GP documentation covers what each release includes.
Do I have to migrate to Business Central?
No. Argus supports GP for clients who want to stay on the platform. We also handle BC migrations for clients who are ready. But we never pressure you toward migration. We lay out the options — stay, optimize, host in the cloud, or migrate — and you decide.
What industries does Argus support on Dynamics GP?
Healthcare, nonprofit, manufacturing, distribution, retail, financial services, oil and energy, media, and government. We’ve configured GP for each of these industries and understand the specific reporting, compliance, and workflow requirements.
What happens when Microsoft ends GP support in 2029?
Microsoft supports Dynamics GP through December 2029 with full updates, and security patches continue through April 2031. After that, GP continues to run — it doesn’t shut off. Argus has committed to supporting GP clients through 2036. We can also help you plan and execute a Business Central migration on your timeline if that’s the right path for your business. Microsoft published the full GP lifecycle policy on their Microsoft Lifecycle Policy page.
How much does Argus GP support cost?
Annual support contracts typically run $50K to $150K depending on your environment, number of users, and whether cloud hosting is bundled. Start with the Free Assessment — we’ll evaluate your system and give you a clear picture of what support would look like and cost.
Can Argus support GP if we’re not in California?
Yes. Argus is headquartered in Pasadena, California but supports Dynamics GP clients across the United States and Canada. Most GP support work — troubleshooting, configuration, reporting, integrations — is done remotely.
What Is Dynamics GP Support?
Dynamics GP support is the ongoing consulting, troubleshooting, configuration, and maintenance of Microsoft Dynamics GP by a dedicated partner. It includes resolving system errors, building custom reports, configuring modules, managing upgrades and service packs, maintaining integrations with third-party systems, and providing direct access to consultants who can diagnose and fix issues without needing to learn the client’s system from scratch. Dynamics GP support is typically delivered through annual contracts that provide predictable cost and priority response.